Tampa Bay Area, Florida, USA
Our experienced team offers services for both residential and commercial properties.With over 20 years of experience in the industry, we boast all of the knowledge and expertise in repairing.
Tampa Bay Area, Florida, USA
Working Hrs : 8:00 am to 8:00 pm Sunday Close
* Call before 12 Noon, Monday – Saturday
And we will be there Today
Complex error codes are used factory scanners
Specialized gaskets for Florida humid climate
Safe dismantling/installation
of integrated units
Diagnostics and forecasting
of equipment condition
*Data reflects average component wear acceleration in Central Florida coastal regions.
Satisfied Customers
Owning an Kysor Warren appliance means enjoying engineering, sustainability, and durability. However, Florida’s unique climate — high humidity, salt air, and extreme heat — puts even the most robust systems to the test. Without specialized care, components like sealed gaskets and electronic control boards can degrade faster, leading to premature failure.
At Big Sam Service, we don’t just fix Kysor Warren appliances; we protect your investment. Our certified technicians use factory-grade scanners to decode complex error logs, safely handle integrated units, and apply climate-specific sealing techniques to prevent corrosion and mold. We provide fast, lasting repairs tailored to Florida’s demands.
Get a free diagnostic for $0 when ordering the repair
Monday - Saturday : 8.00 am - 8.00 pm
Regular professional training at manufacturers' courses on new technologies.
The use of original diagnostic devices and access to brand service portals.
Our spare parts warehouse and reliable supply channels to quickly obtain the necessary parts.
Access to extensive databases on schematics, errors, and technical bulletins on models.
Big Sam Appliance Repair services most major Kysor Warren brand commercial refrigeration systems. Whether your refrigerator is overheating, leaking, or not cooling properly, we can help.
Fast repair Kysor Warren for fridge not cooling, ice maker failures, and leaks. Prevent food spoilage with reliable service from your local experts. We guarantee the highest level of customer support.
Professional Kysor Warren freezer and ice maker repair. We repair refrigeration systems in Central Florida kitchens and guarantee the highest level of customer support.
Professional Kysor Warren Specialized refrigeration equipment repair. We repair vertical and horizontal models, confectionery display cases, as well as open display cases of the “Grab-and-Go” type (TOM series).
If you don’t see your appliance listed here, contact us +1 (727) 625-7797 – we can repair it or point you in the right direction.
If you don’t see yourneighborhood or a city listed, give us a call +1 (727) 625-7797. Our Kysor Warren service area is constantly growing, and we often service homes in Central Florida that are not listed here.
We also serve the surrounding
areas and cities of Central Florida:
◊ Tampa
◊ St. Petersburg
◊ Spring Hill
◊ Brandon
◊ Clearwater
◊ Riverview
◊ Largo
◊ Palm Harbor
◊ Land O’ Lakes
EXCELLENT Based on 76 reviews Posted on heidi russellTrustindex verifies that the original source of the review is Google. I called at 2:00pm and my washer was fixed by 6:30pm. Alex gave me lots of tips to help maintain my washer and dishwasher. Worth every penny. He also noticed the dryer wasn't installed correctly and fixed that.Posted on Vanessa HarrisonTrustindex verifies that the original source of the review is Google. Great experience! Alex was friendly, professional, and thorough. He fixed our leaking washing machine and made sure everything was working properly. I especially appreciated that he took videos inside the machine and around the back during test runs to show me the fix. Very happy with the service!Posted on Janet leonardiTrustindex verifies that the original source of the review is Google. I wish I could give more than 5 stars to Alex. He is the consummate professional; skilled, polite and extremely knowledgeable. He fixed my LG washer and also serviced my LG Dryer. He came the same afternoon I called for service and was very fairly priced. I highly recommend him for any appliance repairs. In short, he’s terrific!Posted on rama gottimukulaTrustindex verifies that the original source of the review is Google. good service , was quick , informative and on time.Posted on Victor HorsaTrustindex verifies that the original source of the review is Google. Alex was professional, knowledgeable, and .personable. He is a great job fixing our dishwasher.Posted on Sara DorrisTrustindex verifies that the original source of the review is Google. Alex B was professional, kind and timely. He was able to come the same day our oven broke to inspect it and he was back out the following day to fix it. I’d highly recommend him.Posted on Tom FarkasTrustindex verifies that the original source of the review is Google. Great job in analyzing the problem accurately. Only needed repairs were done and the cost was nominal. I greatly appreciated the honesty in discovering what was wrong instead of making up unneeded repairs. I would recommended Big Sam to my family and friends.Posted on Bair OchirovTrustindex verifies that the original source of the review is Google. I’m soooo impressed with that service. The team was punctual, professional and clearly experienced. Guys quickly took care of the issue and made sure everything was done properly. They left the place fully clean and organized. It’s not easy nowadays to find reliable people, but these guys really delivered.
We were in full panic mode when our main dairy case suddenly stopped cooling. The internal temperature climbed to 45°F, and we were facing the potential loss of thousands of dollars in inventory. Big Sam was at our store within two hours. The technician quickly identified a severely clogged condenser coil, which was causing the compressor to overheat and the system to lose its cooling capacity. He cleaned the coil, checked the refrigerant levels, and even showed us the manufacturer's recommended monthly cleaning schedule to prevent a recurrence. The case was back down to 37°F before our next shipment arrived. Reliable, professional, and truly a lifesaver for our grocery store.
- Rhonda D.
Our Kysor Warren multi-deck freezer kept flashing an 'F1' error code and shutting down, and we couldn't figure it out from the manual. We called Big Sam, and they sent a technician who specialized in Kysor Warren digital controllers. He knew immediately that the code indicated an open or shorted temperature sensor. He traced the issue to a damaged wiring harness near the evaporator coil, replaced it, and reset the control. The system has been running perfectly ever since. It's rare to find a company that understands the electronics of these complex commercial cases as well as the mechanical side.
- Kenneth H.
We have several newer R290 (propane) self-contained units, and one of them stopped cooling completely. We knew these hydrocarbon systems require special handling, so we were hesitant to call just anyone. Big Sam was the clear choice. Their technician was fully certified to work with flammable refrigerants. He pinpointed a microscopic leak at a brazed joint on the evaporator, recovered the remaining R290 charge safely, repaired the joint, and recharged the system to the precise factory specification. He also performed a thorough leak check before leaving. The case is now colder and more efficient than it has been in months. Trusting them with our R290 equipment was the right decision.
- Michelle M.
The frozen food island at our convenience store was turning into an ice cave. A massive sheet of ice had formed on the evaporator coil, and water was leaking onto the sales floor. Big Sam diagnosed a failed electric defrost heater and a completely clogged drain line. The technician replaced both heaters (front and rear of the coil), cleared the drain line, and tested the defrost termination sensor to make sure the cycle would end properly. He also showed us how to check the drain pan and fan plenum for future issues. The ice buildup is gone, and the case is holding a steady zero degrees. Excellent work.
- Elizabeth J.
Our entire store's refrigeration system is equipped with Kysor Warren refrigeration systems. Last week, the system triggered a high-pressure alarm and began shutting down compressors. Big Sam sent a technician who is specifically trained in high-pressure systems. He identified a failed gas cooler fan and a contaminated oil separator that was causing oil logging in the low-temperature compressors. He replaced the fan, cleaned the separator, and performed an oil return check on the entire rack. The system is now operating at normal pressures and is more energy-efficient than before. It's a relief to have a service partner who understands natural refrigerant technology.
- Scott R.
Our walk-in cooler's evaporator fan had been making a grinding noise for a week before it finally seized up. With no air circulation, the temperature spiked, and our prep kitchen was in jeopardy. Big Sam answered our call on a Saturday morning and had a technician onsite within a few hours. He replaced the faulty fan motor with an energy-efficient EC motor, checked the fan blade for damage, and inspected the door gaskets for leaks. The walk-in was back to proper holding temperature in time for our evening prep. They truly understand that downtime in a commercial kitchen means lost revenue.
- Joyce M.
Our deli case was either freezing the product or not getting cold enough, and the temperature display was showing erratic readings. Big Sam's technician determined that the main electronic controller (thermostat/control board) had failed. He sourced an exact OEM replacement, removed the old controller, installed the new one, and reprogrammed all of our custom defrost and temperature setpoints. He also tested the evaporator sensor to ensure it was communicating correctly with the new board. The case is now maintaining consistent, safe temperatures for our prepared foods. Their expertise with the electronics saved us from having to replace the entire case.
- Robert D.
The glass doors on our Kysor Warren reach-in merchandisers were not sealing properly, causing frost to form on the inside of the glass and the case to run constantly. Big Sam replaced the worn-out door gaskets and realigned the torsion rod hinges using the specific Kysor Warren door tool. The doors now close with a perfect seal, the frost is gone, and our energy bills have dropped noticeably. The technician was very professional and even cleaned the old adhesive from the door frames before installing the new gaskets. A detailed and high-quality repair.
- Lillian K.
Do you have any questions about Kysor Warren the repair of your household appliances? You’re not alone. Our experts have compiled answers to the most common concerns we hear from homeowners. This FAQ is designed to provide clear, professional guidance and help you understand the repair process before you even call us.
If the case is running but the temperature is too warm, start with a few basic checks that solve most issues. First, ensure the area around the case maintains the proper environmental conditions—Kysor Warren cases are designed to operate in a conditioned ambient environment not to exceed 75°F dry-bulb temperature and 55% relative humidity. Next, verify that air discharge and return grills are not blocked or obstructed by product or debris. Check that the case is not stocked beyond the load limit line or over the front edge of adjustable shelves. Make sure no heating or air conditioning vents are interfering with the thermostatic controls or affecting the case temperature. If these checks don’t resolve the issue, the problem may involve a dirty condenser coil, low refrigerant charge, or a faulty temperature control, which requires professional diagnosis.
Frost and ice buildup are typically signs of airflow problems or a malfunctioning defrost system. If you notice little or no air current leaving the discharge air honeycomb, the evaporator coil may be iced up. Check that the honeycomb air diffuser is not clogged or restricted. For low-temperature cases (freezers), Kysor Warren typically uses electric defrost with heaters to melt frost and ice on the coil. If icing occurs every three to four weeks, the drain connection may be improperly treated or clogged, preventing proper water drainage. The discharge air plenum up the back wall of the case may also be plugged with dust, lint, or ice buildup. If the coil and drain pan have iced up, they must be thoroughly and completely defrosted before proper operation can be restored.
Many Kysor Warren display cases are equipped with a Paragon ERC-2 controller. To adjust the temperature setpoint, press and hold the SET button for five seconds. The display will show “CLoC” (for setting the clock). Press DOWN to navigate to the next parameter until the display shows “SEt” (setpoint temperature). Press SET again to change the setpoint, then press UP or DOWN to select the desired temperature. The range is typically -40 to 60°F. Press SET to accept the new value. If you’re unsure about these steps, refer to the case’s installation and operation manual or contact a qualified technician to ensure proper settings.
CO₂ (R744) systems operate at significantly higher pressures than traditional refrigeration equipment. A high-pressure alarm often indicates a problem with heat rejection. The most common cause is a dirty or failing gas cooler (the CO₂ equivalent of a condenser), which prevents proper heat dissipation. Other possible causes include a malfunctioning gas cooler fan, an overcharged system, or an issue with the compressor. Some CO₂ systems also incorporate a refrigeration monitor and alarm system to detect and alert operators to these conditions. Additionally, Kysor Warren’s advanced CO₂ platforms feature Full Transcritical Efficiency (FTE) and Extreme Temperature Efficiency (ETE) technologies. Because CO₂ systems require specialised diagnostic tools and safety knowledge, professional service is essential.
Kysor Warren uses a sophisticated error code system for self-diagnosis. Common codes include: E1 (room sensor TS1 failure – open or shorted case temperature sensor), E2 (coil sensor TS2 failure – open or shorted evaporator temperature sensor), E3 (condenser sensor TS3 failure – open or shorted condenser temperature sensor), E4 (configuration error – invalid parameter settings), E5 (real-time clock failure), E6 (keyboard failure – stuck button or keypad issue), and E7 (display communication error between the display and main board). If an error code appears, try cycling power to the case to reset the control. If the code persists, the sensor or control board may need replacement.
Preventive maintenance is essential to avoid costly downtime. The most critical tasks include: cleaning the condenser coil regularly – dust and debris buildup is a leading cause of cooling problems and compressor failure. Inspecting door gaskets for a tight seal and replacing them if cracked or warped. Clearing condensate drain lines to prevent clogs and water leaks. Checking that air discharge and return flues remain open and free of debris or obstruction. Verifying that the case is level and not located near outside entrances or heating and cooling outlets. For CO₂ systems, monitoring gas cooler cleanliness and compressor oil levels is crucial. For R290 (propane) systems, because R290 is a flammable refrigerant (A3 class), only certified technicians should perform sealed system maintenance.
Kysor Warren provides a one-year limited warranty for its new equipment. This warranty covers defects in materials and workmanship for a period of one year from the installation date, not to exceed one year and thirty days from the original shipment date from the factory. The warranty applies only to the original purchaser. Important exclusions include: glass is not guaranteed against breakage; light bulbs and fluorescent lamp tubes are not covered; damage from improper installation, accident, abuse, misuse, tampering, fire, flood, acts of God, or operation on improper voltages is not covered; overloading shelves beyond 30 lbs per square foot voids the warranty; and labor costs for replacement of parts are not included. Because warranty work must be performed by an authorised service provider, it’s best to have a qualified technician verify your warranty status before proceeding with repairs.
Yes, when serviced correctly by a qualified professional. R290 is a highly efficient, environmentally friendly natural refrigerant with a Global Warming Potential of just 3, and Kysor Warren has greatly enriched its portfolio to include a range of propane cabinets. R290 is most effective in plug-in and distributed refrigeration systems, especially for smaller display cases or localized cooling needs. However, R290 is classified as a flammable refrigerant (A3 class), which means that units using it can only be maintained and repaired by technicians who are properly trained and certified. At Big Sam Appliance Repair, our technicians have the specialised training, recovery equipment, and safety protocols needed to service R290 systems safely and effectively. Attempting DIY repairs on an R290 system is dangerous and strongly discouraged.
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For over 140 years, Kysor Warren has been a leading manufacturer of refrigerated display cases and commercial refrigeration systems for supermarkets, convenience stores, mass merchants, and food retailers across North America. Founded in 1882, the brand has built its reputation on durability, efficiency, and quality while pioneering some of the most advanced natural refrigerant technologies available today. Now a proud part of the Epta Group, Kysor Warren Epta US is the third largest American manufacturer of refrigeration products, with a team of 500+ employees and factory locations in Columbus, Georgia and Tlalnepantla, Mexico.
From powerful multi-deck display cases and versatile reach‑in coolers and freezers to large‑scale CO₂ transcritical racks and propane (R290) self‑contained merchandisers, Kysor Warren provides solutions for every store format. Whether you operate a supermarket, a neighbourhood grocery, or a convenience store, Kysor Warren equipment is engineered for energy efficiency, sustainable operation, and long-term reliability.
However, even the most robust commercial refrigeration systems require expert care over time. The sophisticated sealed systems, natural refrigerants, and advanced electronic controls that make Kysor Warren exceptional demand specialised knowledge to repair correctly. At Big Sam Appliance Repair, we have dedicated ourselves to mastering the intricacies of Kysor Warren equipment. We understand that when your display case loses temperature, your CO₂ rack triggers alarms, or your reach‑in freezer fails to defrost, you need a technician who respects the engineering behind the brand and has the specific training to restore it to peak performance.
At Big Sam Appliance Repair, we bring fully stocked service vans and certified expertise to the entire Tampa Bay Area. We offer specialised repair for the full suite of Kysor Warren equipment, from self‑contained plug‑in cases to large‑scale refrigeration systems.
Kysor Warren manufactures a wide variety of refrigerated display cases, including the innovative Shuffle KW, Tango KW, Valzer KW, Opera T, Overture, and Stratus Multi-Deck series.
Common Display Case Issues We Resolve:
Kysor Warren is a global leader in CO₂ (R744) natural refrigeration systems, offering transcritical booster systems, ECO2Large platforms (with adjustable cooling capacities from 80 to 180kW for medium‑temperature and 12 to 60kW for low‑temperature applications), ECO2Mini stand‑alone systems, and CO₂ liquid overfeed/secondary loop systems.
Common CO₂ System Issues We Resolve:
Kysor Warren offers a comprehensive lineup of propane (R290) plug‑in merchandisers, including the Shuffle KW (dual‑temperature), Tango KW (medium‑temperature reach‑in), Valzer KW (low‑temperature reach‑in), Opera T (semi‑vertical open), and Overture (vertical open). These units use natural propane refrigerant with a Global Warming Potential of just 3, compared to thousands for older HFC refrigerants.
Common R290 Case Issues We Resolve:
Kysor Warren manufactures reach‑in coolers and freezers for both medium‑temperature (fresh products) and low‑temperature (frozen foods) applications. These units are designed for maximum merchandising versatility and durability.
Common Reach‑In Issues We Resolve:
Kysor Warren offers parallel rack systems, distributed refrigeration systems, outdoor enclosure systems, and condenser/gas cooler assemblies. These systems are the backbone of any food retail operation, and when they fail, entire store sections can be affected.
Common Refrigeration System Issues We Resolve:
Regular maintenance extends the life of your Kysor Warren equipment and prevents unexpected breakdowns. As a trusted partner for Kysor Warren service, Big Sam recommends the following maintenance practices:
Your Kysor Warren refrigeration systems represent an investment in over 140 years of American refrigeration expertise and sustainable innovation. When they need maintenance or repair, they deserve the specialised care of Big Sam Appliance Repair.
Whether your Kysor Warren display case is not maintaining temperature, your CO₂ rack is showing high‑pressure alarms, your R290 self‑contained case has stopped cooling, your reach‑in freezer is icing up, or your electronic controller is displaying error codes — contact us immediately. We are committed to providing honest, professional, and expert service to the Tampa Bay Area.
Call Big Sam Appliance Repair today +1 (727) 625-7797 or book online to schedule your Kysor Warren service appointment.
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