Tampa Bay Area, Florida, USA
Our experienced team offers services for both residential and commercial properties.With over 20 years of experience in the industry, we boast all of the knowledge and expertise in repairing.
Tampa Bay Area, Florida, USA
Working Hrs : 8:00 am to 8:00 pm Sunday Close
* Call before 12 Noon, Monday – Saturday
And we will be there Today
Complex error codes are used factory scanners
Specialized gaskets for Florida humid climate
Safe dismantling/installation
of integrated units
Diagnostics and forecasting
of equipment condition
*Data reflects average component wear acceleration in Central Florida coastal regions.
Get a free diagnostic for $0 when ordering the repair
Monday - Saturday : 8.00 am - 8.00 pm
Regular professional training at manufacturers' courses on new technologies.
The use of original diagnostic devices and access to brand service portals.
Our spare parts warehouse and reliable supply channels to quickly obtain the necessary parts.
Access to extensive databases on schematics, errors, and technical bulletins on models.
Big Sam Appliance Repair services most major household appliances found Viking homes and condos. Whether your fridge is warming up, your washer is leaking, or your oven won’t heat, we can help.
Fast repair Viking for fridge not cooling, ice maker failures, and leaks. Prevent food spoilage with reliable service from your local experts.
Expert repair Viking for gas and electric stoves, cooktops, and ovens. We fix faulty burners, igniters, and heating elements for Central Florida kitchens.
Skilled repair of Viking ovens and combination combi-steam ovens not heating and ovens with temperature problems. Safe, professional service for all households.
Expert dishwasher repair Viking for leaks, poor cleaning, and drainage issues. Fast, same-day service from local technicians you can trust.
If you don’t see your appliance listed here, contact us +1 (727) 625-7797 – we can repair it or point you in the right direction.
If you don’t see yourneighborhood or a city listed, give us a call
+1 (727) 625-7797. Our Viking service area is constantly growing, and we often service homes in Central Florida that are not listed here.
We also serve the surrounding
areas and cities of Central Florida:
◊ Tampa
◊ St. Petersburg
◊ Spring Hill
◊ Brandon
◊ Clearwater
◊ Riverview
◊ Largo
◊ Palm Harbor
◊ Land O’ Lakes
EXCELLENT Based on 84 reviews Posted on Александр БутерTrustindex verifies that the original source of the review is Google. the best service, very polite, qualified,Posted on Tracy Yo'SephTrustindex verifies that the original source of the review is Google. Big Sam appliance technician Alex was amazing! I requested a quote through Angie app, they responded the same day. Came out the next day and repaired my washing machine in record time. Stay in contact with me during the whole process. Even came earlier than expectedPosted on Steven EckhardtTrustindex verifies that the original source of the review is Google. Alix was amazing! He went over and above to get our refrigerator fixed. I would highly recommend them for all your appliance repairs.Posted on Kel BowersockTrustindex verifies that the original source of the review is Google. We had a great experience with our appliance repair technician, his name was Sam. He was very pleasant, professional, and clearly knowledgeable about what he was doing. He took the time to explain the issue, answered our questions, and fixed everything efficiently. It’s hard to find someone who is both skilled and genuinely kind these days, highly recommend! Thanks Sam!Posted on Ann A.Trustindex verifies that the original source of the review is Google. Forget your neighborhood handyman who learned appliance repair on YouTube. Don’t bother with the big hardware stores who make you wait 2 weeks for a repair date. Call Alex at Big Sam Appliance Repair. He will answer you promptly, schedule a time to come out quickly, diagnose your problem and get your issue fixed ASAP! I was extremely impressed with Alex- he fixed the microwave, dishwasher and fridge, 23-year-old original appliances from when we built the house in 2003. He said, keep ‘em, don’t replace ‘em and now they all work GREAT!Posted on muhamad jaberTrustindex verifies that the original source of the review is Google. Very satisfied with the service prompt service showed up the same day and came within two days with the parts and fixed our washer. thank you very muchPosted on Amanda KittoTrustindex verifies that the original source of the review is Google. Big Sam got my washing machine working again. He was professional and knowledgeable. He showed up within the promised time slot. I highly recommend his services. Thank you.Posted on Terri KTrustindex verifies that the original source of the review is Google. Pleasant technician. Cleaned up and had us going in 40 minutes. Dishwasher installed Dog friendly also ‼️would use them againPosted on heidi russellTrustindex verifies that the original source of the review is Google. I called at 2:00pm and my washer was fixed by 6:30pm. Alex gave me lots of tips to help maintain my washer and dishwasher. Worth every penny. He also noticed the dryer wasn't installed correctly and fixed that.
Both my oven Viking wouldn't heat and sparking. BigSam handled both in one visit! The technician was efficient and had the parts for my models in his truck. My kitchen is fully functional again just in time for the holidays. Thank you for the fantastic and speedy work!
- Lillian Pratt
Our refrigerator Viking died on a Friday night, and with a house full of kids, it was a crisis. BigSam had a technician at our door on Saturday morning. Specialist was incredibly knowledgeable, diagnosed the compressor issue quickly, and had it fixed for a lot less than I feared. Saved us from a weekend disaster and a huge grocery bill. Highly recommend!
- Michelle Malone
Our garage freezer Viking full of frozen goods was on the fritz. BigSamService came out and repaired the thermostat efficiently. They were affordable, and the repair has held up perfectly for months. It's a relief to have a go-to appliance repair service we can trust next to us.
- Kenneth Hicks
My dishwasher Viking was leaking and I was sure I needed a new one. The BigSamService tech took the time to find the real issue—a simple clogged drain hose—and fixed it on the spot for a minimal charge. He could have easily sold me a new unit, but his honesty saved me hundreds. That kind of integrity is rare. BigSamService has a customer for life.
- Joyce Mack
Two burners on my electric range stopped working. BigSamService's technician was so friendly and skilled. He fixed the faulty elements and even cleaned out the crumbs under the coils without me asking! My stove works like new now. Great attention to detail and excellent customer service.
- Rhonda Drake
After a power surge, we had several appliances acting up. BigSam was a lifesaver! They coordinated repairs for our oven, dishwasher, and refrigerator over two visits, handling all the ordering of specialized parts. Their team is organized, communicative, and true experts. I wouldn't trust my home to anyone else.
- Robert Davis
I've used BigSam for my refrigerator and my washing machine Viking. Both times, the service was outstanding. They confirm appointments with text reminders, the technicians arrive on time, and they explain everything in plain English. No upselling, no hidden fees. Just honest, reliable repairs. The best!
- Elizabeth Jones
Do you have any questions about Viking the repair of your household appliances? You’re not alone. Our experts have compiled answers to the most common concerns we hear from homeowners. This FAQ is designed to provide clear, professional guidance and help you understand the repair process before you even call us.
This is typically caused by a faulty igniter or spark module. First, ensure the range is plugged in and receiving power. Check for food debris or misalignment on the igniter electrode — clean it gently with a cotton swab. If one burner keeps sparking after lighting, the ignition spark module may need replacement. A weak igniter that glows but doesn’t open the gas valve is another common culprit requiring professional replacement.
Start by verifying thermostat settings are correct (37°F for fridge, 0°F for freezer). Clean the condenser coils — dirty coils are the #1 cause of poor cooling. Check that internal vents aren’t blocked by food items. If these are fine, the issue could be a faulty thermistor (temperature sensor), evaporator fan motor, or compressor start relay.
E01 indicates a problem with the dishwasher’s heating system — it’s not reaching the desired temperature during the wash cycle. Check that you’re receiving adequate hot water supply and that filters and spray arms are clean and unobstructed. The heating element may be faulty or covered in scale buildup. A malfunctioning thermostat can also prevent proper heating.
For electric models, check if heating elements glow red — if not, they may need replacement. For gas models, ensure the gas valve is open and the igniter is functioning properly. A faulty temperature sensor (thermistor) can send incorrect readings to the control board. The oven may also need simple recalibration through its settings menu.
This is often linked to water supply issues. Check that the water supply line is free from kinks and blockages and securely connected. Verify the freezer temperature is set low enough for ice production (0°F). If these are fine, the issue could be mechanical failure within the ice maker components themselves, requiring professional inspection.
Viking dishwashers use specific light patterns to indicate faults :
“Heavy” (pot) flashing = too much water — contact service
“Light China” (wine glass) flashing = water inlet fault — check water valve is open
“Pots/Pans” and “Heavy” both flashing = blocked drain—clean all filters and check drain hose.
A common fix is cleaning the fine filter and removing debris like seeds or almonds from the drain pump.
Inspect the door seals or gaskets for wear, tears, or damage — replace if deteriorated. Ensure the refrigerator is perfectly level; an uneven unit can cause the door to hang incorrectly. Adjust the leveling feet to realign the door for a tight seal. A misaligned door allows cold air to escape, forcing the compressor to work harder.
Yes, Viking appliances are premium investments worth repairing — they’re engineered to last up to 20 years with proper care. Repair costs typically range from $200-$600 for ovens and ranges, $200-$500 for refrigerators, and $125-$350 for dishwashers. Costs reflect genuine OEM parts and specialized expertise. Compared to replacement costs (often $8,000-$15,000+), professional repair is almost always the most economical choice for units under 15-20 years old.
Save on professional Viking appliance repair! Get $15 Off Any Appliance repair discount on the cost of your order!
*Not valid in conjunction with any other offer
Get question? Call us 24/7
Viking has established itself as a global leader in premium home appliances, renowned for blending professional‑grade performance with iconic American design. For decades, Viking has brought the power of a restaurant kitchen into the heart of the home — from high‑output gas ranges featuring the exclusive VariSimmer™ setting to built‑in refrigerators with dual‑compressor technology. Designed for discerning home chefs who refuse to compromise, Viking appliances are engineered to deliver commercial‑level results, day after day.
However, even the most masterfully crafted machines can encounter issues over time. The sophisticated electronics, sealed systems, and proprietary technologies that make Viking appliances exceptional also require specialised knowledge to repair correctly. At Big Sam Appliance Repair, we have dedicated ourselves to mastering the intricacies of Viking appliances. We understand that when your Viking refrigerator stops cooling, your oven displays an error code, or your gas burner fails to light, you need a technician who understands Viking‘s unique engineering — not just a general handyman.
Viking has pioneered several proprietary technologies across its cooking, refrigeration, and cleaning product lines that set its appliances apart from conventional brands. These innovations deliver superior performance but demand a higher level of technical expertise during service.
At the heart of every Viking gas range and rangetop is the exclusive VSH™ Pro Sealed Burner System. All burners are engineered with a VariSimmer™ setting, which provides more than a single simmer point — it offers a variable range of simmer settings. This allows you to adjust the flame height to achieve the perfect gentile simmer for any type and quantity of food, from delicate sauces to hearty stews. For powerful searing, select models also include a TruPower Plus™ burner delivering up to 18,500 BTUs of intense heat. When these sophisticated burner systems experience ignition, flame modulation, or gas flow issues, accurate diagnosis requires detailed knowledge of Viking‘s unique burner architecture.
Viking ranges feature the exclusive SureSpark™ ignition system, which ensures automatic ignition and, crucially, automatic re‑ignition should a burner flame ever extinguish while you‘re cooking. This critical safety feature adds electronic complexity. When the spark module fails or a burner fails to light, specialised diagnostic procedures are required to restore proper operation.
Viking ovens incorporate TruConvec™ Convection Cooking — an exclusive air circulation system that uses only the convection element in the rear of the oven with fan‑forced air, delivering no direct heat from the top or bottom. The Vari‑Speed Dual Flow™ system allows you to adjust convection fan speed, while the Rapid Ready™ Preheat System gets the oven up to temperature quickly. Ovens in the 5 and 7 Series also feature split baking elements and dual broiling elements. When the convection fan motor fails, the reversing fan mechanism malfunctions, or the control board stops communicating with the heating elements, specialised expertise is essential.
Viking refrigerators are built with advanced cooling technology, often featuring dual‑compressor and dual‑evaporator systems that maintain optimal temperature and humidity in separate zones. When sealed system failures occur — such as a refrigerant restriction, compressor failure, or evaporator leak — only EPA‑certified technicians with specialised training and equipment should perform the repair. We are fully equipped to handle comprehensive sealed‑system diagnostics and repairs.
Viking dishwashers feature VariFlow™ PowerScrub wash systems and incorporate sophisticated self‑diagnostic capabilities with on‑board fault codes. When a problem is detected, the control panel displays error messages that allow rapid troubleshooting. Common fault codes point to drain issues, water supply problems, or sensor disconnections. Our technicians are trained to read and interpret these codes and perform targeted component‑level repairs.
Viking ventilation hoods are designed to complement the Professional Series cooking line, featuring commercial‑type baffle filters that are removable and dishwasher‑safe, dimmable LED lighting, and powerful yet quiet blowers ranging from 390 CFM to 900 CFM or more, depending on the model. Many newer models incorporate heat sensors that automatically adjust fan speed. When the blower motor fails, the control board malfunctions, or the heat sensor stops responding, we restore proper ventilation performance.
At Big Sam Appliance Repair, we bring our fully stocked vans and certified expertise to every service call. We offer specialised repair for the full suite of Viking appliances — from gas ranges and rangetops to built‑in ovens, refrigerators, dishwashers, and ventilation hoods across the 3 Series, 5 Series, and ultra‑premium 7 Series.
Viking gas ranges and rangetops are at the centre of the brand‘s product line, delivering professional‑grade performance in a home kitchen. Whether you own a 5 Series range or the ultra‑premium 7 Series model with 23,000 BTU burners, we restore your ability to cook with confidence.
Common Viking Range and Cooktop Issues We Resolve:
Viking refrigerators are built with advanced cooling technology, including dual‑compressor systems on many models. When your Viking refrigerator struggles, you need fast, effective service to prevent food waste.
Common Viking Refrigerator Issues We Resolve:
Viking offers a range of built‑in ovens, including single and double models, french‑door designs, and ovens with extra‑large 4.7 cu. ft. capacity.
Common Viking Oven Issues We Resolve:
A Viking dishwasher is designed to deliver sparkling clean dishes with the VariFlow™ PowerScrub system and sophisticated self‑diagnostic capabilities.
Common Viking Dishwasher Issues We Resolve:
Purchasing a new Viking appliance is an investment in professional‑grade kitchen performance. Ensure it pays off with professional installation from Big Sam. We handle the uncrating, leveling, and proper connection of:
Proper installation protects your warranty and ensures your Viking appliance performs optimally from day one.
Repairing a Viking appliance — especially models featuring Pro Sealed Burner Systems, dual‑compressor refrigeration, or VariFlow PowerScrub systems — requires specialised expertise. Understanding potential costs helps you make informed decisions.
We offer transparent pricing so you know exactly what to expect before any work begins.
Big Sam provides upfront, transparent pricing. We believe in repairing rather than replacing whenever possible — Viking appliances are built with commercial‑grade materials and designed for serviceability, and even an appliance that is 15–20 years old is almost certainly worth repairing.
The demands of professional‑grade cooking and food storage require specific care for high‑performance appliances. Proper maintenance protects your investment and extends the lifespan of your Viking kitchen equipment.
Keep burner ports clear of food debris using a toothpick or safety pin — clogged ports are among the most common causes of delayed ignition or burner failure. If burners become wet from spills or cleaning, allow them to dry completely before attempting to light. Avoid getting moisture on the spark igniters, which can prevent successful ignition. For the VariSimmer™ feature to function correctly, burner caps must be properly seated on the burner bases — an ill‑fitted cap will disrupt the flame pattern.
Dust, pet hair, and kitchen grease can quickly clog the condenser coils. When dirty, the coils act as a blanket preventing heat from escaping — forcing the compressor to work harder, consume more energy, and eventually fail. We recommend professional coil cleaning every 12 months (or every 6 months in kitchens with heavy cooking volume) using proper coil cleaning tools that do not damage fin surfaces. Keep the area around the compressor free of debris and ensure adequate ventilation clearance.
Regular cleaning of the dishwasher filter and spray arm nozzles prevents poor wash performance and drainage issues. The filter assembly should be removed, rinsed under hot water, and scrubbed with a soft brush every 30–60 days — blocked filters are responsible for at least half of all dishwasher performance problems. Always use a high‑quality pre‑measured dishwasher detergent and ensure rinse aid is present for optimal cleaning and drying results.
If your oven cooks too fast or too slow, the temperature sensor may have drifted out of calibration. For ovens with TruConvec™ convection, listen for smooth fan operation — grinding or squealing sounds indicate bearing wear, and uneven airflow can produce hot or cold spots.
Frequent power fluctuations can damage the sensitive electronic control boards in all Viking appliances — including oven control boards, refrigerator microprocessor controllers, dishwasher main boards, and ventilation hood control modules. After a power outage, Viking appliances may beep and flash PO or PF — pressing any button usually clears the code. However, repeated power surges without protection can permanently damage control boards that cost hundreds of dollars to replace. We recommend whole‑home or point‑of‑use surge protectors for all Viking appliances with electronic controls.
We recommend scheduling an annual maintenance inspection for all Viking appliances. Our technicians inspect refrigerator condenser coils and check sealed system performance, test oven temperature calibration and igniter amp draw, clean gas burner ports and check VariSimmer™ flame quality, inspect dishwasher filters and test wash pump operation, and verify ventilation hood blower and control board function.
Your Viking appliances represent an investment in professional‑grade performance, iconic American design, and decades of culinary heritage. When they need maintenance or repair, they deserve the specialised care of Big Sam Appliance Repair.
Whether your Viking gas range fails to ignite, VariSimmer™ performance is erratic, or the oven still won‘t heat; your refrigerator displays E1/E2 codes, fails to cool, or has ice maker problems; your dishwasher shows fault codes, fails to drain, or leaves dishes wet; your built‑in oven shows error codes or the TruConvec™ fan is noisy; or your ventilation hood blower is weak, noisy, or the controls are unresponsive — contact us immediately. We are committed to providing honest, professional, and expert service to the Tampa Bay Area.
Call Big Sam Appliance Repair today +1 (727) 625-7797 or book online to schedule your Viking service appointment.
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